FAQ

Ascot Lighting’s FAQ

What are Downlights?

Downlights are a type of light fixture that is recessed into a ceiling or wall. They are designed to provide focused lighting in a specific area.

What are LED strips?

LED strips are flexible circuit boards that contain multiple LED lights. They can be cut to custom lengths and used to add lighting to a variety of spaces.

What parts and accessories do you offer for Downlights and LED strips?

We offer a variety of parts and accessories, including Downlight Bezels, LED drivers, LED Profiles, and LED Controllers. We also offer custom cut-to-length options for our LED strips.

Do you offer installation services for Downlights and LED strips?

We do not offer installation services, but our products are designed to be easy to install. We provide detailed installation instructions and our team is available to answer any questions you may have.

How long do your Downlights and LED strips typically last?

The lifespan of our products varies depending on the specific product and how it is used. We offer high-quality products that are built to last, and we also provide warranties and maintenance services to ensure long-lasting performance.

How can I become a distributor of your products?

Please contact us through our website’s contact form to learn more about becoming a distributor of our products.

What types of Downlights do you offer?

We offer a variety of Downlights, including fixed and adjustable Downlights, as well as Dimmable and non-dimmable options. We also offer different colour temperatures to suit your needs.

What types of LED strips do you offer?

We offer a variety of LED strips, including waterproof and non-waterproof options, as well as RGB and single-color options. We also offer LED strip connectors and accessories to help you customise your lighting.

How do I choose the right Downlights or LED strips for my space?

We recommend considering the function of the space, the style and decor of the room, and your personal preferences when selecting lighting options. Our team is also available to offer expert advice and recommendations.

Do you offer energy-efficient Downlights and LED strips?

Yes, all of our Downlights and LED strips are energy-efficient and use LED technology to reduce energy consumption and save you money on your electricity bill.

How can we purchase the products?

Please request a quote and we will send you a custom pricing for our goods, or instead contact one of our featured distributors.

What is the warranty on your Downlights and LED strips?

We offer a warranty on all of our products. The length of the warranty varies depending on the product, but most of our products come with a 2-5 year warranty. Contact us for more information on specific product warranties.

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